Refund policy
Returns & Exchanges
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Return Eligibility
We accept returns within 7 days of delivery on eligible items. Returned items must be:
• Unworn, unwashed, and unused
• In original condition
• Free of stains, odors, or damage
Final sale items, discounted items, and accessories are not eligible for return or exchange.
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Exchanges
We offer exchanges for size or color only, subject to availability. If the requested item is unavailable, a store credit will be issued.
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Return Label & Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Return labels are not automatically provided. If a return label is issued, the cost may be deducted from your refund.
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How to Start a Return
To initiate a return or exchange, please email us at:
support@alignedpurpose-ap.com
Include your order number and reason for return. Once approved, return instructions will be sent.
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Defective or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with your order number and clear photos. We will cover return shipping and issue a replacement or full refund.
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Refunds & Store Credit
Once your return is received and inspected, please allow 5–10 business days for processing.
• Refunds are issued to the original payment method
• Original shipping costs are non-refundable
• Store credit may be offered in place of a refund or upon request
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Contact Us
If you have any questions regarding shipping or returns, please contact us at:
Email: support@alignedpurpose-ap.com
Business Hours: Monday–Friday, 9 AM – 5 PM EST